(Source: Centrica plc) LONDON--(BUSINESS WIRE)-- CENTRICA PLC Preliminary results for the year ended 31 December 2016 IAIN CONN, GROUP CHIEF EXECUTIVE '2016 was a year of robust performance and progress in implementing our customer-focused strategy.We delivered our key objectives including improved customer service and more innovative offerings and solutions - while repositioning the portfolio, building capability and driving significant cost efficiencies.2016 was a busy year for the team, but we have delivered a lot, and Centrica enters 2017 a stronger company - with encouraging underlying momentum and positioned to deliver longer-term returns and growth.' HEADLINES Customer-led strategic...
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